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Privacy Policy

Privacy Policy

Introduction

Welcome to https://northglenn-alcohol-abuse-therapy.denvermentalhealthcare.com (hereinafter referred to as “Northglenn Alcohol Abuse Therapy,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, disclosure, and management of information we receive from users accessing our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://northglenn-alcohol-abuse-therapy.denvermentalhealthcare.com.
  2. Any mobile or desktop applications associated with our services.
  3. Online services and products offered by us.
  4. Interactions between users and our team through emails, calls, texts (SMS), and other communication channels.

Please note that this policy does not extend to third-party platforms, apps, or services that you may access through links on our site. These entities have their own privacy policies, which we encourage you to review before providing any personal information.

Processing Activities

This Privacy Policy outlines the ways in which we process personal data when:

  1. You use our applications and services as an authorized user.
  2. You visit our website(s) linked to this policy.
  3. You communicate with us via emails, newsletters, phone calls, or text messages.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details associated with your user account, such as usernames, passwords (hashed and salted), and profile settings.
  2. Payment Information: Data required for processing payments, like cardholder name, card number, expiration dates, and security codes.
  3. Financial Information: Records of transactions, banking details, and financial history related to our services or products.
  4. Purchase Information: Details about products or services bought from us, including quantities, prices, and delivery addresses.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data collected through cookies and similar technologies.
  6. Location Data: Information about your geographical location when you use our services or visit our websites.
  7. Feedback: Comments, suggestions, reviews, and ratings provided by users regarding our products and services.
  8. Social Media Information: Data from social media platforms when users choose to log in or share content through such integrations.
  9. Product Information: Details about the products you have viewed, searched for, or purchased on our website.

We obtain this data through direct user input, interactions with our systems, and automated tracking technologies. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy policies.

Cookies

We use cookies to enhance your experience and analyze site performance. Cookies are small text files stored on your browser or device that help us remember your preferences and provide personalized content. Our cookies are categorized as:

  1. Strictly Necessary: These ensure basic functions of our website, such as allowing you to navigate through pages.
  2. Preferences: They remember your settings and customization choices.
  3. Analytics: Used to collect aggregated data about site usage, enabling us to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for the duration required by applicable laws and for legitimate business purposes. Once the purpose for data collection is fulfilled, or when it is no longer necessary, we securely delete or anonymize the data.

Security Measures

We have implemented robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  1. Encryption of sensitive data during transmission and at rest.
  2. Engaging secure third-party processing partners who adhere to industry standards for data protection.
  3. Regularly testing and updating our security protocols to protect against new threats.

Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from minors. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  1. Access to your information and its rectification if inaccurate or incomplete.
  2. Erasure (right to be forgotten) of your data under specific circumstances.
  3. Restriction or objection to the processing of your data in certain situations.
  4. Data portability, allowing you to receive a copy of your data in a structured format.
  5. The right not to be subjected to automated decision-making processes that significantly affect you.
  6. The right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights or if you have any privacy-related inquiries, please contact our Data Privacy Team using the details provided in the ‘Contact Information’ section below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

For any questions related to privacy, data protection, unsubscribing from communications, or requesting a copy of this Policy, please contact us:

  • Via email: privacy@northglenn-alcohol-abuse-therapy.denvermentalhealthcare.com
  • By mail: Northglenn Alcohol Abuse Therapy, Privacy Team, [Address], City, State, ZIP Code.
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